Privacy Policy
Effective Date: 2024–2025
Amazon Jaguar Adventure (“we,” “us,” “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you engage with our services. By booking a tour, visiting our website, or communicating with us, you agree to the terms outlined here.
1. Information We Collect
1.1 Information You Provide
We may collect the following personal information when you interact with us:
- Personal Identifiable Information (PII): Full name, date of birth, gender, nationality, passport details, phone number, email address, and mailing address.
- Payment Information: Payments are securely processed through trusted third-party platforms (e.g., PayPal). We do not collect or store your credit card details. Please refer to the privacy policies of the respective payment processors for more information.
- Health Information: Relevant medical or dietary information shared for safety or accommodation purposes.
- Travel Preferences: Information about activities, preferences, and special requirements for your trip.
1.2 Automatically Collected Information
When you interact with our website or communicate electronically, we may collect:
- Device and Browser Data: IP address, browser type, device information.
- Cookies and Tracking Technologies: Used to enhance your online experience (see Section 8: Cookies Policy).
1.3 Information from Third Parties
We may receive additional information from:
- Travel agents or third-party booking platforms.
- Publicly available sources, where lawful.
2. How We Use Your Information
Your personal information is used for the following purposes:
- Service Management:
- Booking and managing your reservations.
- Communicating trip details, updates, and itineraries.
- Payment Processing: Securely handling deposits and balances.
- Safety Measures: Accommodating dietary or medical needs during your trip.
- Marketing and Promotions: Sending newsletters, offers, and updates (with your consent).
- Legal Compliance: Meeting immigration, customs, or other regulatory requirements.
- Dispute Resolution: Resolving conflicts or enforcing our Terms and Conditions.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it in these situations:
- Service Providers and Partners: Shared with local guides, accommodations, transport providers, and other necessary service partners.
- Legal Compliance: Disclosed as required by law, including court orders or government regulations.
- With Your Consent: Shared for additional purposes only with your explicit approval.
4. International Data Transfers
Your personal data may be stored or processed outside your home country, including in Peru. We comply with applicable data protection regulations (e.g., GDPR for EU residents) for any international transfers.
5. Data Security
We employ industry-standard measures to protect your information from unauthorized access or misuse. While no system is entirely secure, our safeguards include:
- Encryption: Protecting sensitive data during transmission.
- System Audits: Regularly reviewing security practices.
- Access Control: Restricting data access to authorized personnel only.
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements:
- Booking and Travel Data: Retained for 1 year after your trip concludes.
- Marketing Data: Retained until you opt out of marketing communications.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your data.
- Correction: Correct inaccurate or incomplete information.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Limit processing under specific conditions.
- Portability: Receive your data in a machine-readable format.
- Objection: Object to processing for direct marketing or legitimate interests.
- Withdraw Consent: Revoke consent for data use at any time.
To exercise your rights, contact us using the information in Section 10.
8. Cookies Policy
We use cookies to enhance your website experience.
Types of Cookies We Use:
- Essential Cookies: Necessary for basic site functionality.
- Analytical Cookies: Help us understand site usage patterns.
- Preference Cookies: Save your settings for future visits.
You can manage cookies through your browser settings.
9. Updates to This Policy
This Privacy Policy may be updated to reflect changes in practices or regulations. Updates will be posted on our website with the revised effective date.
10. Contact Us
If you have questions, concerns, or wish to exercise your data rights, please reach out to us:
Mailing Address:
Calle Nicolás de Piérola 174, Padrecocha – Río Nanay, Punchana, Maynas, Perú
Email: info@amazonjaguaradventure.com
Phone: (+51) 910 779 892
